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Device H617A show up as a device under new API, but does not return data

I have a user that has a H617A RGBIC Basic Strip Light that is shown in through the API, but it doesn't seem to return any data back when my integration trys to get the device state. All values are blank. I now this device isn't on the supported device list, but it is returned by the API as a valid device. Can we figure out if this device will be fully supported.